Community Types
Communities have a specific purpose, which impacts its activities and membership. UNICEF works with six types of online communities, which are:
Thematic
PURPOSE
• Information-seeking and sharing
• Centralized resource
MEMBERS
• From specific sectors
• Have specializations
• Unique practices
Functional/Organizational
PURPOSE
- Internal communications and interactions
MEMBERS
- Work team
- Department
- Unit
Internal Customer Care
PURPOSE
- Providing support, advice and consultation on emerging business requirements, systems, and policies
MEMBERS
- Users of a specific internal business or reporting tool
Community of Practice
PURPOSE
- Support members’ active learning
- Specific focus and domain of expertise
- Targeted at specific outcomes
MEMBERS
- Disciplined experts and learners who are engaged in teaching/learning
Community of Interest
PURPOSE
- Focus on a particular emerging topic
- May not be related to a specific job or task
MEMBERS
- Anyone who shares this interest
Initiative/Event/Response/Emergency
PURPOSE
- Support a specific event
- Emergency response
MEMBERS
- Participants
- Attendees
- Planners
- Responders